DRUID and Imagis partner to revolutionize Canadian business with Gen AI-Powered conversational automation

Toronto — DRUID, a global leader in conversational and generative AI technology, and Imagis.ca, specialists in digital transformation consultancy, proudly announce a strategic partnership. This collaboration aims to redefine how Canadian and Portuguese enterprises operate and engage with customers, employees, and business applications by integrating DRUID’s advanced AI-driven technologies with Imagis’s digital transformation services. 

Capitalizing on the extraordinary growth potential of the global conversational AI market, estimated at US$ 47.6 billion by 2033, this partnership seeks to transform digital transformation projects across various industries. Imagis, in collaboration with DRUID, aims to enhance client transformation programs by reshaping user interactions with business processes and leveraging hyper-automation technologies. 

Wilson Teixeira, Founding Partner of Imagis.ca, highlighted the significance of the partnership, stating, “Conversational AI is primed to play a critical role in simplifying and accelerating efforts to embrace hyper-automation across the entire enterprise. The partnership with DRUID allows us to capitalize on the exciting possibilities of conversational technology. Together, through a wide spectrum of solutions and services for the automation and digitalization of operations, our clients will achieve more digital processes and significantly improve the customer experience and employee experience.” 

“Our partnership with Imagis is a significant move toward redefining how Canadian businesses utilize technology for their strategic advantage”, said Irina Dochitu, Global VP of Channels and Alliance, DRUID AI. “By integrating DRUID AI’s advanced conversational AI, capable of engaging in over 50 languages, with Imagis’s expertise in digital transformation, we’re set to significantly increase productivity and lower costs for our clients in the region. This effort is more than just merging AI and automation; it’s about setting a path for creating accurate, cost-effective workflows that drive business success.” 

Clients of Imagis will gain access to generative AI solutions through conversational messaging, featuring an omnichannel chat function for automated workflows. This innovation offers businesses new and accessible ways to implement intelligent automation solutions. 

The collaboration promises seamless and intelligent interactions across customers, employees, and business applications, significantly enhancing efficiency and accessibility. DRUID’s conversational AI technology, enabling natural language interactions with enterprise systems, complements Imagis’s commitment to delivering innovative digital transformation solutions. This synergy opens new possibilities for businesses in an increasingly AI-powered world. 

Together, the two companies will deliver an integrated solutions offering, providing the full benefits of Conversational Business Applications. By leveraging DRUID’s platform functionalities, Imagis strategically enhances its digital transformation solutions with a conversational layer, making them user-friendly in multimodal experiences to streamline successful business task completion.